based on luck
I really enjoyed it! I think the problem these guys are having is that, right away, its easy to confuse the step number, and think that the number is how many scoops the customer wants, which makes every order absolutely ridiculous.
My problem was, once you get so far into the game, if you didn't buy the right upgrades, you have to just hope enough customers come in to fulfill your goal. I think I got to level 11 and there was no way to win no matter how many different strategies I came up with.
I think the option to go back a to the older levels, or to sell your equipment for different ones, would resolve this, and a reset level button would be very convenient.
I played it for hours though, great stuff, I'm going to Coldstone now..